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CLRA -- Civil Code § 1770

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In Kalta v. Fleets 101, No. B292185, 2019 Cal. App. LEXIS 1060 (Ct. App. Oct. 29, 2019), the Court of Appeal affirmed the trial court’s finding that the Plaintiff was a “consumer” under the CLRA. Defendant does not tell us the standard of review; does not summarize the facts, detailed ante, supporting a finding that the vehicle was purchased for… Read More

In Eiess v. Usaa Fed. Sav. Bank, No. 19-cv-00108-EMC, 2019 U.S. Dist. LEXIS 144026, at *2-4 (N.D. Cal. Aug. 23, 2019), Judge Chen ordered a class action plaintiff's individual claim to arbitration, and stayed the claim for public injunctive relief pending the outcome of Plaintiff's individual claim. The facts were as follows: Ms. Eiess is a customer of USAA and… Read More

In Vega v. CarMax Auto Superstores, LLC, 2018 WL 3216347, at *5 (Cal.App. 2 Dist., 2018), the Court of Appeal held in an unpublished decision that a son, whose mother purchased a vehicle for him, could not recover for economic loss and personal injuries sustained when the vehicle he drove malfunctioned and had an accident, causing him personal injury and… Read More

In Gutierrez v. Carmax Auto Superstores California, 2018 WL 627453, at *14–16 (Cal.App. 5 Dist., 2018), the Court of Appeal found that failure to disclose that a part was the subject of a recall and was not repaired violated the CLRA. Based on the statutory text, legislative history (which includes the National Consumer Act), the judicial decisions and statutes that existed… Read More

In Duran v. Quantum Auto Sales, Inc., 2017 WL 6333871, at *8 (Cal.App. 4 Dist., 2017), the Court of Appeal held in an unpublished decision that a car dealer's Benson-tender did not insulate the dealer from liability. In this case, Quantum's pre-litigation offer went far beyond a willingness to take corrective action as contemplated by the drafters of the CLRA. We… Read More

We previously reported and analyzed the so-called "Benson-tender", which is how California Courts treat a CLRA defendant's response to a pre-suit demand for correction under the CLRA vis-a-vis the consumer's later demand for demand for attorneys' fees.  Our Daily Journal Article entitled "Different Approaches to CLRA Damages", authored by Severson attorneys Austin Kenney and Colin Murphy, can be found here:  Benson… Read More

In Goglin v. BMW of North America, LLC, 2016 WL 6135482, at *5–6 (Cal.App. 4 Dist., 2016), the Court of Appeal held that a so-called Benson response to a CLRA letter does not immunize an auto dealer/manufacturer from attorneys' fees incurred to prosecute a claim under the Song-Beverly Act. Both BMW North America and BMW San Diego contend Goglin is… Read More

In Brooks v. Carmax Auto Superstores California, LLC, 2016 WL 1293757, at *4-5 (Cal.App. 4 Dist., 2016) (unpublished), the Court of Appeal affirmed the trial court's judgment against a consumer on the basis that the consumer lacked standing to sue under the CLRA or UCL for mere technical violations of the used vehicle statute.  The facts were as follows: CarMax… Read More

Yes, it's a bit far afield but Judge Chen confirmed the basic principle under California law that the CLRA does not regulate financial products, a principle that the Plaintiff's bar continues to test.  In Kissing v. Wyndham Vacation Resorts, Inc, 2015 WL 7283038, at *3-5 (N.D.Cal., 2015), Judge Chen held that vacation timeshares are not "goods" or "services" under the CLRA. The… Read More

In Benson v. Southern California Auto Sales, Inc., 2015 WL 5047611 (Cal.App. 4 Dist., 2015), the California Court of Appeal found that a car dealer who lost at trial nevertheless was not responsible for $171k in attorneys' fees incurred by Plaintiff because the dealer had offered full relief in response to the 30-day CLRA letter at the inception of the… Read More

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