CEB Prac. Guide § 2B.22: Revocation

Usually, when the Court starts out this way, it doesn’t end well for the defendant: After Navient Solutions, LLC and its affiliate, Student Assistance Corporation ("SAC"), called Joel Lucoff's cell phone almost 2,000 times concerning his unpaid student loan, Lucoff sued Navient and SAC alleging violations of the Telephone Consumer Protection Act of 1991 ("TCPA"), 47 U.S.C. § 227. The… Read More

In Wright v. USAA Sav. Bank, No. 2:19-cv-00591 WBS CKD, 2020 U.S. Dist. LEXIS 90576 (E.D. Cal. May 21, 2020), Judge Shubb found no revocation of consent under the TCPA where the consumer purposefully mailed the revocation letter to the wrong address. Under the facts presented here, no reasonable trier of fact could find that plaintiff used reasonable means to… Read More

In Medley v. Dish Network, No. 18-13841, 2020 U.S. App. LEXIS 14052, at *13-18 (11th Cir. May 1, 2020) , the Court of Appeals for the Eleventh Circuit followed the Second Circuit's Reyes decision, finding that contractual consent cannot be revoked under the TCPA. Finally, Medley appeals the district court's ruling in favor of DISH on her TCPA claim. The… Read More

In Franklin v. Navient Corp., Civil Action No. 17-1640-RGA, 2019 U.S. Dist. LEXIS 150902, at *14-19 (D. Del. Sep. 5, 2019), the District Court declined to follow the Second Circuit's Reyes decision. The Court turns next to the calls placed [*15]  to Plaintiff prior to the November 2015 TCPA amendment. The evidence of record indicates that in each of Plaintiff's deferment requests,… Read More

In Lucoff v. Solutions, No. 18-CIV-60743-RAR, 2019 U.S. Dist. LEXIS 133577 (S.D. Fla. Aug. 7, 2019), Judge Ruiz granted summary judgment against a TCPA Plaintiff. Because the Arthur Settlement places contractual restrictions on revocation, Plaintiff's reliance on Osorio is erroneous. In Osorio, the court determined that consumers were "free to orally revoke any consent previously given" only "in the absence… Read More

In Lucoff v. Navient Sols., LLC, No. 18-60743-CIV, 2019 U.S. Dist. LEXIS 89879 (S.D. Fla. May 28, 2019), Judge McAlily found that a TCPA Plaintiff could not revoke contractually bargained for consent. The Eleventh Circuit has held that a consumer is "free to orally revoke any consent previously given" under the TCPA "in the absence of any [*11]  contractual restriction to… Read More

In Singer v. Las Vegas Ath. Clubs, No. 2:17-cv-01115-GMN-VCF, 2019 U.S. Dist. LEXIS 48838 (D. Nev. Mar. 25, 2019), Judge Singer found the Second Circuit’s Reyes decision incompatible with Ninth Circuit precedent. Preliminarily, the Court is bound by the Ninth Circuit's ruling in Van Patten. To the extent Reyes may serve as persuasive authority, the Court finds it cannot be… Read More

In Epps v. Earth Fare, Inc., No. 17-55413, 2018 WL 5314055 (9th Cir. October 26, 2018), the Court of Appeals for the Ninth Circuit held in an unpublished decision that a TCPA Plaintiff did not properly revoke consent to be called. Epps alleged that although she revoked her previous consent to receive text messages from Earth Fare, Earth Fare continued… Read More

In Self-Forbes v. Advanced Call Center Technologies, LLC, Case No. 16-15804, 2018 WL 5414613 (9th Cir. October 29, 2018), the Court of Appeals for the Ninth Circuit in an unpublished decision reversed the District Court’s grant of summary judgment to a TCPA defendant on the basis that the Plaintiff testified that she orally revoked consent to be called. We have… Read More

In Sharp v. Ally Financial, Inc., 2018 WL 4300018, at *18 (W.D.N.Y., 2018), Judge Wolford found that a TCPA claim survived the Plaintiff's death. Accordingly, the Court declines to follow the rationale and the conclusion set forth in Hannabury to the extent discussed above, and holds that a private claim brought pursuant to § 227(b)(3) and § 227(c)(5) of the… Read More