Plaintiff failed to show that the commercial speech exception (CCP 426.27(b)) exempted plaintiff’s suit from the Anti-SLAPP statute. Plaintiff’s claim was that Facebook had originally induced it to develop an app by stating that third party apps would be allowed to use Facebook data on its users and their friends, but three years after plaintiff developed its app, Facebook changed its policies and denied third party app developers access to the users and friends’ data. Plaintiff could not establish the second element of the commercial speech exception; namely, that the cause of action arose from the defendant’s representations of fact about its business operations, goods, or services. Plaintiff’s claims were not that the original representation that data could be used was false when made, but only that Facebook changed its policy later on. Plaintiff’s claim arose from the change, not the representation and so didn’t satisfy the second element of the commercial speech exception.