An employee did not agree to the employer’s arbitration policy that was stated only in an employee handbook which the employee acknowledged receiving but did not sign anything agreeing to the employer’s policies, particularly as the acknowledgement of receipt of the handbook didn’t reference arbitration and the handbook itself said it was not an agreement. The fact that the handbook said that several employer policies including the arbitration policy were conditions of employment was insufficient. And the employee didn’t enter into an implied in fact agreement to the arbitration policy simply by entering into and continuing his employment.