Genevieve Walser-Jolly represents financial institutions. She has a niche practice involving reverse mortgage loans, data privacy protection, and class action defense.
Before attending Loyola Law School in Los Angeles, Ms. Walser-Jolly had the opportunity to work in mortgage loan originations. She worked as a loan officer and loan processor originating, retail, wholesale, forward, and reverse loans. She has been involved in the mortgage industry for twenty years. Combining her legal and business experience, Ms. Walser-Jolly approaches the practice of law in a pragmatic manner, with an emphasis on efficiency and client service. Ms. Walser-Jolly’s practice includes, amongst others, complex litigation representing auto finance companies victimized by sophisticated fraud rings; defending TCPA class actions; mortgage origination and servicing cases; and developing data privacy and CCPA compliance programs.
Ms. Walser-Jolly’s background includes growing up in Pacific Northwest. She graduated from Northwest Christian College with a Bachelor of Arts degree in Psychology. She graduated cum laude. While in college, she spent three years volunteering at the Veteran’s Administration where she facilitated substance group therapies.
Ms. Walser-Jolly eventually made her way south to California where she completed a Master of Arts in Psychology at Pepperdine University. At Pepperdine, she made the National Dean’s List and graduated magna cum laude. Ms. Walser-Jolly went on to work in mental health for several years. She volunteered at the Veteran’s Administration and designed behavioral programs for adults and children in group homes.
During her time at Loyola, Ms. Walser-Jolly was a Public Interest Scholar and focused her education on secured lending and transactions. After graduating in 2007, she entered private practice and has since focused her practice on financial services litigation and data privacy.
Ms. Walser-Jolly is the author of the California Continuing Education of the Bar’s treatises on the California Consumer Privacy Act (Ch.10A, Privacy Litigation) and Privacy Laws Affecting Debtors and Debt Collection (Ch. 2C, Debt Collection Practice). She is a Certified Information Privacy Professional (CIPP/US). Ms. Walser-Jolly is the Vice President of Marketing and on the Executive Committee for the Conference on Consumer Finance Law. She is Vice Chair of the Privacy and Data Security subcommittee of the Consumer Financial Services Committee with the American Bar Association. Ms. Walser-Jolly sits on the Associate Board for the Boys & Girls Club of Garden Grove and is a former Board Member for the Mental Health Association of Orange County. Ms. Walser-Jolly sat on the servicing committee for The National Reverse Mortgage Lenders Association (2014-2019) and is a 2017 graduate of the Future Leaders program with the California Mortgage Bankers Association.
Areas of Practice
Education
- Loyola Law School, J.D., 2007
- Pepperdine University, M.A., 2001
- Northwest Christian College, B.A.,cum laude,1999
Admissions
- California
Publications
- Britt, S.; Kenney, A.; Walser-Jolly, G.; Are You Covered? Behind the Drive to Regulate GAP Waivers, 76 CONF. CONS. FIN. L.Q., pp. 81-92.
- California: Proportionality under the CCPA – a new or well-established principle? (OneTrust Data Guidance (Jan. 5, 2023)
- S&W Publish a Litigator’s Look at the CCPA’s “Reasonable Security Procedure and Practice” Standard
- Walser-Jolly, G., and Hyman, S.J., The California Consumer Privacy Act’s 30-Day Right to Cure, ABA Cons. Fin. Serv. Newsletter (Dec. 5, 2019)
- Walser-Jolly, G. and Murphy, C. authored Chapter 10A on the CCPA “Privacy Compliance and Litigation in California”
- Hyman, S.J.; Walser-Jolly, G.; Guzzetta, J.; & Wenrick, C. (Summer 2019). Unconscionability and Contractual Consent-to-Call Clauses Under the Telephone Consumer Protection Act
- In Order to Comply With State And Federal Law, An Employer Must Give A Job Applicant Two Separate Disclosures of Its Intent to Obtain A Credit Report
- Training for Professionals in the Default Servicing Industry – The FiveStar Academy
- SW Summer 2018 Newsletter
- Direct Drop Voicemails Covered by the TCPA
- California Ushers in the Next Generation of Data Protection
- A Balancing Act with Compliance Regulation – MReport-March-2018
- Hyman, S. J. & Walser-Jolly, G. (Fall 2017). The Effect of the FDCPA’s “Consumer” Limitation on Class Certification: Do Courts Apply Different Standards in Individual and Class Actions? 70 CONF. CONS. FIN. L. Q., pp. 172-179.
Consumer Finance Posts
- 9th Cir. Says No Jurisdiction in California Over Web-Based Payment Processing Platform in Privacy Class Action
- District Court (Cal.) Finds Class Action Waiver in Automobile RISC Enforceable in Data Breach/CCPA Case
- Specific Personal Jurisdiction In A Data Breach Case Involving California Consumers
- Another Day, Another CIPA Ruling – Jornaya’s Website Recording Does Not Violate Section 631
- United States District Court Addresses When a CCPA Cause of Action Is Sufficiently Pleaded
- Google’s Motion for Summary Judgment, on Claims Related to Its Collection of Data During Private Browsing Sessions, is Denied
- CFPB Supervisory Highlights – Summer 2023
- Greenley v. Kochava – A Dense MTD Ruling on Multiple Privacy Claims
- Court Gives Plaintiffs a Second Chance to Send Pre-Suit Notice Under CCPA Before Seeking Statutory Damages
- Court Orders Delay In Agency’s Enforcement Of CPRA Regs
- Same Byars – Different Result
- CFPB Issues Orders to Nine Large Auto Lenders
- CIPA Motion to Dismiss Denied in Chat-Feature Case
- District Court (Cal.) Finds that Telematics Control Unit on Plaintiff’s Vehicle Was Not an “Electronic Tracking Device” under Penal Code 637.7
- Severson Opines on the Proportionality Doctrine under the CCPA/CPRA
- FTC announces extension of deadline for Safeguards Rule changes
- Pleading the failure to maintain “reasonable” security measures under CCPA.
- California Chapters AB 2311 on GAP Protection
- FTC Issued an Advanced Notice of Proposed Rulemaking on Data Privacy and Security
- The CFPB Addresses Data Security
- District Court (Cal.) Declines to Dismiss CCPA Cause of Action at Pleading Stage
- District Court (Cal.) Says No Art. III Standing for CCPA Data Breach Case
- The Intersection of Privacy and Fair Debt Collection: District Court (Ill.) Finds No FDCPA Standing for “Hunstein” Violation Where Data Shared with Vendor was Encrypted
- CPPA Issues Draft Regulations Under CPRA
- Judge Carter Clarifies Several CCPA Limitations
- A cure under the CCPA does not require Plaintiffs be put back in their original position.
- Cal. AG Opinion Letter on Inferences Under the CCPA
- A cure under the CCPA does not require that defendants “unring the bell”
- Simply continuing to share PI after a relationship ends does not, by itself, result in a violation of CCPA
- California Privacy Amendments
- Under the CCPA, a defendant can be both a “business” and a “service provider.”
- CCPA’s Private Right of Action Is Not Retroactive
- Distinguishing a “business” from a “service provider” under the CCPA
- CFPB Announces FFIEC’s Information Technology Examination Privacy and Cybersecurity Handbook for Financial Institutions on “Architecture, Infrastructure, and Operations”
- Ambiguity in the Privacy Policy and Terms of Use Undermine Defendant’s Motion to Dismiss Based on Article III Standing. Without Sensitive Information at Issue, Plaintiff Cannot Move Forward With an Intrusion on Seclusion Claim.
- District Court (Cal.) says Plaintiffs are Entitled to Discovery on German Defendant’s Claim re Lack of Personal Jurisdiction. Under a Negligence Claim, the Sensitive Nature of Data Held By A Dating App Carried Plaintiffs over the Pleading Threshold for a Duty of Care and the Fact that the Breach Occurred was Sufficient to Plead the Element of Breach.
- AB 335 – Proposed Amendment to the CCPA
- District Court (Cal.) Says CCPA Data Breach Claims Still Subject to Art. III Standing Requirements Where Information Obtained Lacks the Degree of Sensitivity Required by the Ninth Circuit to Establish Injury in Fact
- FCC Meets on Implementing TRACED Act
- Financial Institution Trade Groups File a Petition with the FCC Regarding the Emergency Purpose Exemption
- Severson & Werson Attorneys Publish a Litigator’s Look at What Constitutes a “Reasonable Security Procedure” Under the California Consumer Privacy Act
- On Day-2 of the CCPA, We Propose Our Take on the CCPA’s 30-Day Right to Cure
- The California Attorney General Issues Notice of Proposed Rulemaking on CCPA Regulations
- 9th Cir. Speaks on ATDS Issue (again)
- The Intersection of Automobile Finance and Data Security: The FTC Settles with Auto Dealer Software Provider
- Round One of Amendments to California’s Data Privacy Protection Act
- Our Take on the Recent ‘Direct Drop’ Saunders decision under the TCPA
- Severson Publishes Alert Regarding California’s New Data Protection Law
- District Court (Cal.) Allows “Say-So” Class Administration in FDCPA Class Action on the Issue of Whether Putative Classmembers’ Debt was Incurred Primarily for Consumer Purposes
- District Court (Md.) Distinguishes Reyes, But Denies Class Cert. in TCPA Case
- Severson & Werson Publish Article on the Effect of the FDCPA’s “Consumer” Limitation on Class Certification
- New Era For TCPA Class Actions?
News
- Severson Financial Services Attorneys Participate in Fall Conference on Consumer Finance Law
- Genevieve Walser-Jolly appointed Vice-Chair of the American Bar Association’s Privacy and Data Security Subcommittee of the Consumer Financial Services Committee
- SSN Counts as PHI for Purposes of the HIPAA Exemption to CCPA
- Stephen Britt Co-Authors Article on “Quarterly Report Impact Analysis”
- Severson & Werson Attorneys Commit to Data Privacy Day 2020
- S&W Publish a Litigator’s Look at the CCPA’s “Reasonable Security Procedure and Practice” Standard
- Walser-Jolly, G., and Hyman, S.J., The California Consumer Privacy Act’s 30-Day Right to Cure, ABA Cons. Fin. Serv. Newsletter (Dec. 5, 2019)
- Walser-Jolly, G. and Murphy, C. authored Chapter 10A on the CCPA “Privacy Compliance and Litigation in California”
- Genevieve Walser-Jolly spoke at the American Financial Services Association (AFSA) ORCC meeting in Chicago, IL
- New Member-in-Charge of S&W’s Orange County Office, Genevieve Walser-Jolly, to present on new California Consumer Privacy Act of 2018
- Training for Professionals in the Default Servicing Industry – The FiveStar Academy
- Presentation at The Knowledge Group in October 2018 re Employment Law
- Severson & Werson Elevates Three OCBA Members
- Member Elevation Announcement of Six Attorneys
Insights
- How does reverse mortgage litigation differ from forward paying loan litigation?
- What are some proactive ways that a financial institution can minimize potential risks associated with Fair Debt Collection Practices Act litigation?
- What are some tools that you utilize to effectuate early resolution of reverse mortgage cases?
- What sets Severson apart in handling Telephone Consumer Protection Act & Fair Credit Reporting Act Litigation?
Events
- Severson Financial Services Attorneys Participate in Fall Conference on Consumer Finance Law
- Severson Attorneys Address the Orange County Bar Association on Privacy and Cyber-Security
- Austin Kenney and Genevieve Walser-Jolly spoke at the Association of Consumer Vehicle Lessors Annual Meeting in Providence, RI
- Walser-Jolly, G. and Murphy, C. authored Chapter 10A on the CCPA “Privacy Compliance and Litigation in California”
- Severson Team Assists Industry Group on How to Build a Data Privacy Program and Comply with the CCPA
- Genevieve Walser-Jolly spoke at the American Financial Services Association (AFSA) ORCC meeting in Chicago, IL
- New Member-in-Charge of S&W’s Orange County Office, Genevieve Walser-Jolly, to present on new California Consumer Privacy Act of 2018
- Presentation at the ABA Consumer Financial Services Committee Meeting Beer and Basics in March 2019 re the California Consumer Privacy Act
- Presentation at the NRMLA West Coast Meeting in March 2019 re the California Consumer Privacy Act
- Presentation at the CMBA Legal Issues Conference on the 2018 TCPA Update Panel
- Severson & Werson Joins Ford Motor Company’s Legal Alliance for Women in a Global Day of Service
- Presentation at The Knowledge Group in October 2018 re Employment Law
- Presentation at The Knowledge Group in August 2018 re TCPA Class Action Defense
- Presentation on the Compliance Panel at the Five Star Conference in September 2017
- Presentation at the ABA Consumer Financial Services Committee Meeting Beer and Basics in January 2017 re the CFPB’s New Arbitration Rule
- Presentation at the CMBA Legal Issues Conference 2016 re the PHH Appeal