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Eric J. Troutman

Member | (949) 442-7110 Tel | (949) 442-7118 Fax


19100 Von Karman Avenue
Suite 700
Irvine, CA 92612
949-442-7110 Tel
949-442-7118 Fax

Areas of Practice

  • Telephone Consumer Protection Act
    • Financial Services
      • Financial Services Litigation


    • University of California, Berkeley, B.A., 1999
    • University of California, Los Angeles, School of Law, J.D., 2003

    Eric J. Troutman is one of the country’s prominent TCPA defense attorneys, having served as lead defense counsel on over 30 nationwide TCPA class actions and handling hundreds of individual TCPA cases across the country. As part of his practice, Mr. Troutman oversees a group of Severson attorneys serving as national counsel to banks and finance companies in defending TCPA cases, both individual and class. In addition, he has helped spearhead the banking industry’s push for TCPA clarity before the FCC and has assisted on numerous appeals addressing hot-button TCPA issues. The rulings he has earned for the firm’s clients have helped better define the contours of the TCPA’s “express consent” defense as well as the application of the “primary jurisdiction” doctrine. Mr. Troutman is also the co-author of “The Telephone & Consumer Protection Act,”Chapter 2B, “Debt Collection Practice in California,” one of the nation’s first comprehensive treatises on TCPA defense. Mr. Troutman lectures widely on issues regarding TCPA defense and compliance and has authored a number of articles on the subject.

    Mr. Troutman focuses on complex litigation and practices in the firm’s Auto Finance, Financial Service Litigation and Labor and Employment groups.  Mr. Troutman is an experienced trial attorney that has earned a multi-million dollar verdict in addition to several defense verdicts for the firms’ clients. He has extensive experience defending banks and finance companies in major class litigation, especially consumer class actions under the TCPA.  Along with his colleague Mark Lonergan, Mr. Troutman served as lead counsel for Wells Fargo Bank, N.A. in the Malta v. Wells Fargo Bank, N.A., et al settlement that resolved the TCPA claims for 5.7 million of the Bank’s accountholders.  Mr. Troutman also earned the first post-Genesis order in the nation dismissing a Rule 23 class following the mooting of the named class representative’s claim.

    Mr. Troutman’s professional litigation experience includes practice in both state and federal courts, as well as bankruptcy and appellate matters. Mr. Troutman obtained his J.D. from U.C.L.A. School of Law in 2003.

    Mr. Troutman’s primary legal practice areas include:

    TCPA Defense and Compliance, Commercial and financial institution litigation, mortgage lending, and bankruptcy.

    Mr. Troutman’s specific experience includes:

    TCPA Compliance and Defense: Mr. Troutman has served as lead counsel on dozens of nationwide class actions for the firm’s clients and has earned some of the country’s most notable TCPA decisions.

    For instance in Masters v. Wells Fargo Bank South Central, No. A-12-CA- 376-SS, 2013 WL 3713492, (W.D. Tex. July 11, 2013)) Mr. Troutman earned the nation’s first post-Genesis dismissal of a Rule 23 class based upon the mootness of a named representative’s claims.

    In Aderhold v. Car2Go N.A., LLC, Case No. C13-489RAJ 2014 (U.S.D.C. W.D. Wash. 2014) the Court dismissed a suit in favor of Mr. Troutman’s client finding that the contours of “express consent” were broad enough to encompass instances where a customer received a text message after providing a cellular number as part of an online registration process.

    In Conrad v. Gen. Motors Acceptance Corp., 2012 WL 2551146 (N.D. Tex. 2012) Mr. Troutman and a team of Severson attorneys defeated a TCPA certification motion demonstrating that individualized inquiries swarmed common issues because  “putative class members could have given consent by providing the cell phone number at the time of application, via a phone conversation with a customer service agent, via an email, via interface with the website, or during an in person field call by a skip trace agent.”

    In Heinrichs v. Wells Fargo Case No. C 13-05434 WHA (N.D. Cal. April 15, 2014) Mr. Troutman earned a stay of proceedings in favor of Wells Fargo in a class action based upon the FCC’s primary jurisdiction to determine the meaning of the phrase “called party” for purposes of the TCPA’s express consent exemption. Mr. Troutman subsequently travelled to Washington D.C. to personally meet with the FCC’s staff regarding the issue and to advocate for common sense clarifications that would help assure a uniform rule of law across the country.

    Additionally, Mr. Troutman and Severson & Werson attorney Jan T. Chilton prepared the amicus briefing in support of a petition for rehearing in the case of Meyer v. Portfolio Recovery Associates, LLC, 696 F. 3d 943 (9th Cir. 2012). In that case the Ninth Circuit had erroneously interpreted an FCC declaratory ruling as only presuming express consent when a debtor provides a number “at the time” of application. See Id. at 948 (“prior express consent is deemed granted only if the wireless telephone number was provided by the consumer to the creditor, and only if it was provided at the time of the transaction that resulted in the debt at issue.”) Recognizing that this ruling could have a disastrous effect on TCPA compliance efforts, Severson prepared an amicus brief on behalf of industry asking the Ninth Circuit to modify its ruling. As a result the Ninth Circuit, indeed, modified its opinion to clarify that debt collectors can rely on consent given any time before a call is placed. See Meyer v. Portfolio Recovery Associates, LLC, 707 F. 3d 1036, 1040 (9th Cir. 2012) (“prior express consent is consent to call a particular telephone number in connection with a particular debt that is given before the call in question is placed.”)

    Financial Institution Litigation: Representation of financial institutions, primarily mortgage lenders, loan servicers, and auto finance companies, in suits raising a variety of lender liability claims.

    Representation of national deposit institutions pertaining to bank operations, Check 21 compliance and negotiable instrument liability under the UCC.

    Advises clients and litigates matters regarding FCRA violations and compliance for both information furnishers and CRA clients.

    Consumer Bankruptcy:
    Representation of automotive finance companies in consumer bankruptcy cases of Chapter 7, 11 and 13 debtors.

    Lender Liability: Defended various financial institutions in individual actions involving allegations of wrongful foreclosure, improper handling of escrow accounts, inadequate disclosures, fraud, and discriminatory/predatory lending practices.

    Biographical Information:

    Employment History: Joined Severson & Werson in 2006. Previously associate with Borton Petrini & Conron.

    Education: B.A., University of California, Berkeley, 1999; J.D., University of California, Los Angeles, School of Law, 2003.

    Admitted to Practice: California, 2003

    Professional Affiliations:
    Member, State Bar of California; Los Angeles County Bar Association; Orange County Bar Association; American Bar Association


    • Hyman & Troutman, Certification of Class Actions Under the Telephone Consumer Protection Act and the Prohibition against “Fail-Safe” Classes, 68 Con.Fin. Serv. L. Rep. 326 (2014)

      Consumer Finance Law Quarterly Report Read More

    • Troutman, Hyman & Gupta, Staying TCPA Cases Under the Primary Jurisdiction Doctrine, 68 Con.Fin. Serv. L. Rep. 312 (2014)

      Consumer Finance Law Quarterly Report Read More



    • In Yet Another Recent TCPA Victory for the Firm’s Clients, Severson & Werson Earned Summary Judgment in Favor of a TCPA Defendant

      Severson & Werson earned summary judgment in favor of a TCPA defendant on the ground that manually dialed calls are not actionable under the TCPA. The ruling also entailed the dismissal of the Pla... Read More

    • Severson Attorneys Gained a Major Victory on Behalf of a Shared Vehicle Start-Up in Seattle

      Severson attorneys gained a major victory on behalf of a shared vehicle start-up in Seattle, Washington.  In a decision entered in February of this year, the Court dismissed a nationwide TCPA class a... Read More

    • Severson Defends Major Bank in TCPA Arbitration: Earns Counter-Award for Balance Owed on Vehicle Plus Attorney's Fees

      Starting 2015 off with a bang, Severson attorneys David Berkley and Eric J Troutman recently prevailed on a claimants’ suit for damages under the TCPA, the FDCPA and for violation of common law priv... Read More

    • Severson & Werson Earned a Stay of Proceedings in Favor of Wells Fargo in a Class Action

      Severson & Werson earned a stay of proceedings in favor of Wells Fargo in a class action based upon the FCC’s primary jurisdiction to determine the meaning of the phrase “called party” for p... Read More

    • Severson Defended Nissan Motor Acceptance Corp. against $250 Million in "Lender Liability" Damage Claims by a Failed Auto Dealer Group and Prevailed with a $40 Million Judgment against the Dealer

      In what may be the largest auto dealer finance case ever tried to jury verdict, Severson & Werson defended Nissan Motor Acceptance Corp. against $250 million in “lender liability” damage claim... Read More

    • Severson & Werson is Pleased to Announce Suzanne Hankins and Eric Troutman as New Members of the Firm

      Over the course of her 11 years at the Firm, Suzanne has helped solidify Severson's reputation as one of the preeminent mortgage litigation firms in the country, and many of our clients have come to r... Read More

    Representative Cases

    • Severson Defends Major Bank in TCPA Arbitration: Earns Counter-Award for Balance Owed on Vehicle Plus Attorney's Fees

    • Eric Troutman Earned the Nation’s First Post-Genesis Dismissal of a Rule 23 Class Based upon the Mootness of a Named Representative’s Claims

    • Orange County Superior Court, Complex Civil Division – In What May Be the Largest Auto Dealer Finance Case Ever Tried to Jury Verdict, Defended Nissan Motor Acceptance Corp. against $250 Million in “Lender Liability” Damage Claims by a Failed Auto Dealer Group and Prevailed with a $40 Million Judgment against the Dealer Principal and Defendant Dealerships.

    • In What May Be the Largest Auto Dealer Finance Case Ever Tried to Jury Verdict, Severson & Werson Defended Nissan Motor Acceptance Corp. against $250 Million in “Lender Liability” Damage Claims by a Failed Auto Dealer Group and Prevailed with a $40 Million Judgment against the Dealer after 5 Weeks of Trial - Nissan Reports That This Is the Largest Judgment It Has Ever Obtained; the Trial Team Included Duane Geck, Mark Kenney, Eric Troutman and Drew Elliott

    • Served As National Counsel to a Consumer Credit Reporting Agency Reporting on Consumer Deposit Account Experience and Defended Numerous Lawsuits Brought Pursuant to FCRA and State Law Corollaries

    • Represented a Finance Company in Pursuit of $60 Million Deficiency Judgment and Defense of Cross-Complaint by Dealership Group Seeking over $100 Million in Damages

    • Obtained Summary Judgment Victories in Favor of a Financial Institution in Wide Ranging Cases Including in Defense of a Banker Alleged to Have Participated in a Ponzi Scheme and in Favor of a Bank against a Fidelity Insurer on the Doctrine of Superior Equities

    • Mr. Troutman and a Team of Severson Attorneys Defeated a TCPA Certification Motion Demonstrating That Individualized Inquiries Swarmed Common Issues Because “Putative Class Members Could Have Given Consent by Providing the Cell Phone Number at the Time of Application, via a Phone Conversation with a Customer Service Agent, via an Email, via Interface with the Website, or During an In-Person Field Call by a Skip Trace Agent”

    • Mr. Troutman Earned a Stay of Proceedings in Favor of Wells Fargo in a Class Action Based upon the FCC’s Primary Jurisdiction to Determine the Meaning of The Phrase “Called Party” for Purposes of the TCPA’s Express Consent Exemption — Travelled to Washington D.C. to Personally Meet with the FCC’s Staff

    • Mr. Troutman and Severson & Werson Attorney Jan T. Chilton Prepared the Amicus Briefing in Support of a Petition for Rehearing in the Case of Meyer v. Portfolio Recovery Associates (Where Ninth Circuit Had Erroneously Interpreted an FCC Declaratory Ruling As Only Presuming Express Consent When a Debtor Provides a Number “At The Time” of Application)

    • The Court Dismissed a Suit in Favor of Mr. Troutman’s Client Finding That the Contours of “Express Consent” Were Broad Enough to Encompass Instances Where a Customer Received a Text Message After Providing a Cellular Number As Part of an Online Registration Process

    • Represented (and Continues to Represent) Banks and Finance Company in over a Dozen Nationwide TCPA Class Actions, Including the Resolution of a $17.1 Million Settlement Resolving Claims of 5.7 Million Class Members

    • In a Ruling of Broad Importance to Class Action Practitioners, Mr. Troutman Secured an Order Dismissing Class Claims Where the Named Plaintiff’s TCPA Claim Was Mooted by a Settlement Offer; Overcoming the Fifth Circuit’s “Relation Back” Rule Using Arguments from The Supreme Court’s Recent Genesis Decision, He Successfully Argued That the Federal Court Lacked Article III Standing to Consider the Claims of Purported Class Members Once the Plaintiff’s Claims Were Mooted; the Ruling Represents the First Time Genesis Has Been Used Outside of the FLSA Context to Secure the Dismissal of a Rule 23 Class